What they sell
Furniture (living/dining/outdoor/office), Lighting, Accessories, Rugs, Linen
What their style is
What they value
Timeless but innovative and original design; personal customer service
What their perfect customer looks like
You secretly loved filling your home with IKEA, but now have a better budget, and want some timeless items for your home in a minimalist/Scandinavinian style – but with some personality. You love light natural wood, a bit of colour but not too much, and you are willing to pay up for good quality.
What they say about themselves
Really Well Made offers the very finest design-led contemporary furniture and accessories with a Scandinavian influence. We established in 2012 because we felt there were many retailers in the UK representing poorly conceived design products. We envisaged a collection of items that simply work well and transcend passing fashions. With that in mind we constantly search for design products which express a strong, timeless & minimalist aesthetic that will stand the test of time.
Everyone in our company has a design background. Using our knowledge and collective experience we carefully curate our product range and choose our items purely on merit. The best item of its kind, an innovative approach, the true original – these are the type of qualities we look for when selecting our products. We believe that by only presenting the most outstanding pieces from leading contemporary design brands, we create a straightforward and enjoyable shopping experience.
Good customer service is something that matters greatly to us. All of our customers with ‘made to order’ or large item orders are contacted personally (by a human), to ensure you always have peace of mind and up–to-date information on your order. As we’re not an automated robot company you will hopefully also find us inherently likeable, we will work with you to make sure you choose the right product and receive it on a convenient day.
Returns, policies, and other information
- Warehouse Location: London, UK
- Collection/Viewing? Collection available on request, cash only
- Returns: £5 for parcels under 20kg, larger possible by request and for £10
- Assembly: Offer £59 white glove service within M25
- Really Well Made is fairly standard with their policies among smaller homewares retailers. They pride themselves on their customer service so you are unlikely to run into issues but please let us know your experience and any feedback!
The best way to get in contact is by emailing us at [email protected]We will then pass your details onto the best person to deal with your enquiry.
If you prefer you can of course call us on 020 3726 1120 between 9:00 AM and 6.00 PM Monday to Friday. If a designer is not readily available, one of our PA’s will take a message and we will aim to call you back as soon as we can.
Breakdown of selection
The selection is more curated than some retailers, a smaller range of sofas for example, but all carefully chosen. The price for a sofa starts at just under £2,000 and goes up to £5,200. Higher quality but also price. Armchairs range from £400 – £1,900.
Everyday living can be so much more pleasurable when you surround yourself with items that work amazingly well and are simply beautiful to look at. Our products are proof that quality craftsmanship still exists; the result is a collection of the finest items available with an unmistakable human touch.
Bright colour is a feature often not found with mass-produced items as manufacturers prefer to stick to ‘safe’ colours. Really Well Made accessories are produced in much smaller batches and are often handmade which lets you pick products that fit your personality and lifestyle.